Employee engagement is linked to increased productivity, higher employee retention, and improved customer service and loyalty.
According to a survey of recent studies, highly engaged employees outperform their disengaged counterparts by a whopping 20 to 28 percent. At GLS, we believe that employee engagement is a key measurement of an organization's overall success. For instance, Fortune 500 companies in the lowest quartile of profitability have on average, 50 percent fewer engaged employees when compared to those Fortune 500 companies in the top quartile of profitability.
The Conference Board defines employee engagement as "a heightened emotional connection that an employee feels for their organization, that influences them to exert greater discretionary effort to their work." GLS believes that connecting people to purpose creates employee engagement. To connect people to purpose, every employee at every level of your organization must have a clear understanding of how their work helps to achieve the greater goal of organizational success.
At GLS, we believe that leaders play the crucial role in engaging employees in the success of an organization. It is a leader's responsibility to clearly communicate their goals and visions to their employees. If a leader can't unite their employees behind a vision of success, then it is difficult, if not impossible, to convince customers to trust or value the organization or its products.
How can GLS help your leaders and your organization to engage employees to the fullest?
GLS teaches leaders how to remove barriers, cultivate trust, generate unity, and celebrate success. We convey the importance of listening aggressively to employees as the important first step to employee engagement.
